Shipping policy


Shipping Policy for MyVoora

At MyVoora, we strive to deliver your orders promptly and securely. Below are the details of our shipping process to ensure a smooth shopping experience.

1. Processing Time
All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation. You’ll receive an email with tracking information once your order has shipped. Please note that processing times may vary during peak seasons or promotional periods.

2. Shipping Rates & Delivery Estimates
Shipping costs are calculated at checkout based on your location, order weight, and selected shipping method. We offer the following options:

  • Standard Shipping: 5-7 business days (estimated)
  • Expedited Shipping: 2-3 business days (estimated)
  • International Shipping: 7-14 business days (estimated, depending on destination)

Note: Delivery times are estimates and may vary due to factors like weather, customs delays (for international orders), or carrier issues. MyVoora is not responsible for delays beyond our control.

3. Where We Ship
We currently ship to addresses within the United States and select international destinations. If your country isn’t listed at checkout, please contact our support team at support@myvoora.com to inquire about availability.

4. Shipping Restrictions
Some products may have shipping restrictions due to size, weight, or local regulations. If an item cannot be shipped to your location, we’ll notify you promptly and issue a refund for that item.

5. Tracking Your Order
Once your order ships, you’ll receive a tracking number via email. You can track your package directly through the carrier’s website. If you don’t receive tracking information within 5 business days, please reach out to us at support@myvoora.com.

6. Lost or Damaged Shipments
If your order is lost or arrives damaged, please notify us within 7 days of delivery (or expected delivery date) by emailing support@myvoora.com. We’ll work with the carrier to resolve the issue and may offer a replacement or refund, subject to investigation.

7. International Shipping & Customs
For international orders, customers are responsible for any customs fees, duties, or taxes imposed by their country. These fees are not included in the shipping cost or product price. We recommend checking with your local customs office for details before ordering.

8. Address Accuracy
Please double-check your shipping address at checkout. MyVoora is not responsible for delays or lost packages due to incorrect or incomplete addresses. If you need to change your address after placing an order, contact us immediately at support@myvoora.com.

9. Free Shipping
We may offer free standard shipping on orders above a certain amount (e.g., $50), subject to promotional terms. Free shipping applies only to select regions and may exclude expedited or international options.

10. Contact Us
Have questions about your shipment? Reach out to our team at support@myvoora.com or call [insert phone number, if applicable]. We’re here to help!